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Last Updated: January 03, 2026

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This Privacy Policy describes how Scalable Storytelling ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to this Privacy Policy.

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We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant regulations.

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1. Information We Collect

We collect several types of information:

Personal Information You Provide:
- Contact information (name, email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Profile information (preferences, interests, demographic data)
- Communications you send to us (feedback, support requests)

Automatically Collected Information:
- Device information (IP address, browser type, operating system, device identifiers)
- Usage data (pages visited, time spent, clicks, search queries)
- Location data (approximate location based on IP address)
- Cookies and tracking technologies (see Section 8)

Information from Third Parties: We may receive information about you from third-party services, social media platforms, business partners, and public databases.

Health and Biometric Data (Voluntary Only):

If you voluntarily choose to connect your Oura Ring account to our Services, we may collect the following health and biometric data through the Oura API. This data collection is entirely optional and only occurs with your explicit consent when you choose to integrate your Oura account.

- Sleep data (sleep stages, duration, sleep quality scores)
- Activity data (steps, calories burned, activity levels)
- Readiness scores
- Heart rate and heart rate variability (HRV)
- Body temperature trends
- Respiratory rate
- Workout data

We use this health data solely to provide you with personalized insights and to improve our Services. You can disconnect your Oura account at any time, and you may request deletion of your health data by contacting us at ops@scalablestorytelling.com.

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2. How We Use Your Information

We use your information for the following purposes:

- Service Delivery: To provide, maintain, and improve our Services
- Communication: To respond to inquiries, send notifications, and provide customer support
- Personalization: To customize your experience and deliver relevant content
- Marketing: To send promotional materials and updates (with your consent where required)
- Analytics: To analyze usage patterns and improve our Services
- Security: To protect against fraud, unauthorized access, and security threats
- Legal Compliance: To comply with legal obligations and enforce our terms
- Business Operations: To facilitate transactions, process payments, and manage accounts
- Health Data (When Voluntarily Provided): To provide personalized health and wellness insights based on your Oura Ring data, and to improve our Services

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3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your personal data based on:

- Consent: You have given explicit consent for specific processing activities
- Contract Performance: Processing is necessary to fulfill our contractual obligations
- Legal Obligation: Processing is required to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Health Data: For health and biometric data collected through the Oura API, we process this sensitive information only with your explicit consent. This is considered "special category" data under GDPR and requires your affirmative opt-in.

4. How We Share Your Information

We may share your information with:

- Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics, marketing)
- Business Partners: Companies we collaborate with to provide joint services or offerings
- Legal Authorities: Government agencies, law enforcement, or regulatory bodies when required by law
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- With Your Consent: Any other parties you explicitly authorize

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

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5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

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6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer needed, we will securely delete or anonymize it.

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7. Your Privacy Rights

Depending on your location, you may have the following rights:

- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service provider
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing under certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent
- Opt-Out of Marketing: Unsubscribe from promotional communications

To exercise these rights, please contact us at ops@scalablestorytelling.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies are small data files stored on your device.

Types of cookies we use:

- Essential Cookies: Required for the website to function properly
- Performance Cookies: Collect information about how you use our Services
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Deliver relevant advertisements and measure campaign effectiveness

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

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9. Third-Party Links and Services

Our Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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10. Children's Privacy

Our Services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.

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11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data during international transfers.

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12. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising these rights

To submit a request, please contact us at ops@scalablestorytelling.com. We may require verification of your identity before processing your request.

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13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

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14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

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Scalable Storytelling
225 AngelS Way
Dahlonega, GA 30533

Email: ops@scalablestorytelling.com
Phone: (404) 563-9928

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Data Protection Officer (DPO):
Email: ops@scalablestorytelling.com